Our Shipping Policy

All orders are shipped via International 1st Class Airmail and Registered Airmail FREE.

Packages shipping via 1st Class Registered Airmail have limited online tracking. US Post will ONLY update the online status of your Registration /Label ID when a delivery has been attempted.

Orders will be processed within 72 hours of being received. The package will be shipped from one of our International depots located outside of the USA.

Express Delivery
Please contact Customer Service for further information.

Delivery Time
Regular and registered 1st class airmail normally takes between 10-14 workings day from the date of shipment.

European countries can take up to 21 working days.

To check your order status visit the following link Order Status and enter the required information.

Partial Shipment
Large orders will be shipped in Multi packages over different dates. Information is provided in your Order history - Log on to My Account - Order history for details

Short Shipment/Damaged Package
Our team provides the highest quality service. If you package is incomplete upon delivery please provide details and evidence to [email protected] or contact our Customer Service team.

Non Delivery
It is the customers responsibility to provide a valid and correct address when placing the order.

Packages with an incorrect/insufficient address will be redirected to the Dead letter section of your Local postal service. Seldom are packages returned to our offshore depot.

Every attempt is made to ensure a safe and secure delivery within 21 working days from the shipping date. Postal delays do occur due to Holidays, bad weather and airline schedule disruptions. Our Customer Service team can provide the latest delivery times.

Discreet Packaging
All goods are packaged discreetly. Contents cannot be identified from the packaging, no reference or markings to identify contents.


Reshipment
We will replace any order that has not been delivered providing:
1. Shipping address as received is correct and reconfirmed
2. 21 working days from shipping date has lapsed (28 days Europe)
3. Customer Service is contacted within 8 weeks from the ship date.
4. Sorry we will NOT reship any packages after 8 weeks.

Testimonials

D.F. Illinois USA
At first I was VERY skeptical about ordering anything like this online, but I gave it a shot with you and am so glad that I did. You have the best online prices for Raloxifene Hydrochloride and excellent shipping. Thank you

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